নাইট কল সেন্টারে HSC তে ২৫০০০ এ কাজ দিচ্ছে সিনার্জি

 


📞 Call Center Executive (Night Shift – USA & Canada)

🚀 Build Your Global Career with Synergy Solutions Ltd.

আপনি কি এমন একটি চাকরি খুঁজছেন যেখানে English speaking skill, confidence, এবং career growth—সবকিছু একসাথে পাওয়া যাবে?
আপনি কি USA & Canada clients এর সাথে কাজ করে একটি international exposure নিতে চান?

👉 তাহলে Synergy Solutions Ltd. আপনার জন্য নিয়ে এসেছে একটি ground-breaking career opportunity as a Call Center / Telemarketing Executive (Night Shift) in Dhaka (Mirpur 10 & Mirpur 14)।

🏢 About the Company – Synergy Solutions Ltd.

Synergy Solutions Ltd. একটি দ্রুত বর্ধনশীল, professional এবং people-focused organization, যারা USA ও Canada-based clients এর জন্য Call Center, Telemarketing, Client Service এবং Sales Support প্রদান করে থাকে।

আমাদের লক্ষ্য শুধু sales করা নয়—আমাদের লক্ষ্য হলো
✅ talent develop করা
✅ long-term career build করা
✅ এবং আপনাকে একটি valuable professional asset হিসেবে গড়ে তোলা

আমরা বিশ্বাস করি, সঠিক training, proper guidance এবং supportive environment থাকলে freshers রাও একজন top performer হতে পারে।

📌 Job Title

Call Center Executive / Telemarketing Executive (Night Shift)

🕒 Job Type & Schedule

  • Employment Status: Full Time

  • Workplace: Work at Office

  • Shift Time:
    🕗 8:00 PM – 5:00 AM (Bangladesh Time)
    (USA & Canada Business Hours অনুযায়ী)

  • Weekly Holiday: 2 Days

👉 যারা night shift-এ কাজ করতে willing, তাদের জন্য এটি একটি perfect opportunity।

📍 Job Location

📌 Dhaka

  • Mirpur 10

  • Mirpur 14

Office Address:
Commercial Plot-28 (3rd Floor), Senpara Parbata, Main Road-1, Mirpur-10, Dhaka-1216

🎓 Educational Requirements

আমরা education-এর চেয়ে skill & communication কে বেশি গুরুত্ব দিই।

Eligible qualifications:

  • O Level

  • A Level

  • HSC

  • Bachelor of Business Administration (BBA)

👉 Freshers are highly encouraged to apply, especially:

  • O-Level / A-Level background candidates

  • Fluent English speakers

👤 Age Requirement

  • Age: 18 – 30 years

🧠 Additional Requirements (Skills & Qualities)

আমরা এমন candidates খুঁজছি যারা:

✔ Clearly & confidently English-এ কথা বলতে পারেন
✔ Positive অথবা negative—সব situation-এ persuasive communication করতে পারেন
✔ Self-motivated, energetic এবং goal-oriented
✔ Independent কাজ করতে পারেন আবার team-এর সাথে coordinate করতে পারেন
✔ Professional phone etiquette maintain করেন
✔ Strong organizational & interpersonal skills আছে
✔ Multiple task একসাথে manage করার capability আছে
✔ Diverse background-এর মানুষের সাথে easily relate করতে পারেন

💻 Technical & Software Skills

  • Basic knowledge of

    • MS Word

    • MS Excel

    • Email communication

  • Call center database / CRM software শেখার মানসিকতা

👉 Previous experience in:

  • Call Center

  • Telemarketing

  • Customer Service

  • Client Handling

👉 Preferred, but NOT mandatory.

📞 Responsibilities & Job Context

এই role-এ আপনার main responsibility হবে USA & Canada-based customers এর সাথে outbound calls করা।

🔹 Key Responsibilities:

  • 📞 USA / Canada customers-কে outbound calls করা

  • 📋 Given communication script অনুযায়ী বিভিন্ন topic handle করা

  • 👂 Customer needs identify করা এবং proper solution দেওয়া

  • 🔍 Issues research করে alternative solutions provide করা

  • 💼 Phone-এ services / products sell করা (instructions অনুযায়ী)

  • 🗂️ Call center database-এ সব conversation properly record রাখা

  • 🎯 Personal ও team-based sales & performance targets achieve করা

  • 🤝 Team-এর সাথে collaborate করে quality service ensure করা

🧩 Skills & Expertise Required

  • ✅ Fluent English Speaking

  • ✅ Punctual & disciplined

  • ✅ Target-oriented mindset

  • ✅ Strong team player

  • ✅ Willingness to learn & grow

  • ✅ Positive attitude under pressure

💰 Salary, Compensation & Benefits

আমরা শুধু job না—আমরা দেই complete career package।

💵 Financial Benefits:

  • Highly attractive Hourly Salary

  • 💸 Attendance Bonus: 3,000 BDT

  • 🚗 Transportation Allowance: 2,000 BDT

  • 🎯 Highly attractive Sales Bonus

  • 📈 Quarterly Salary Review (Every 3 months)

  • 💰 Performance Bonus

🎁 Additional Benefits & Facilities:

  • 🏖️ Weekly 2 Holidays

  • 🍽️ Lunch Facility – Fully Subsidized

  • ☕ Unlimited Tea & Coffee

  • 🚐 Pick & Drop Transportation Facility

  • 🎉 2 Festival Bonuses (after probation)

  • 🧑‍🏫 Exclusive Sales & Telemarketing Training (FREE)

  • ⏰ Guaranteed On-time Payment

🎮 Fun & Recreation Facilities:

  • 🎱 Indoor Games:

    • Billiard

    • PlayStation

  • ⚽ Outdoor Games:

    • Football

    • Cricket

    • Badminton

  • 🏕️ Annual Retreats

  • 🎊 Celebration of Events & Occasions

📚 Training & Career Development

আমরা strongly believe করি—

“A trained employee is an asset, not a cost.”

  • 📘 Professional training by assigned consultants

  • 🧠 Skill development programs

  • 📊 Quarterly feedback & performance review

  • 🚀 Career progression opportunities

👉 Experienced candidates ভবিষ্যতে promote হতে পারেন:

  • Team Leader

  • Sales Manager

🌍 Why Join Synergy Solutions Ltd.?

✔ International client exposure
✔ Strong English communication development
✔ Friendly & professional work environment
✔ Long-term career growth
✔ Opportunity to contribute to national economy

👉 Find a ground-breaking career and build yourself as an asset for the country.

📩 How to Apply (Apply Procedure)

Interested candidates are requested to email their updated CV.

📧 Send your CV to:
hr.synergysolutionsbd@gmail.com

📝 Email Subject Suggestion:
Application for Call Center Executive – Night Shift

🏢 Company Information (Summary)

Company Name: Synergy Solutions Ltd.
Industry: Call Center / Telemarketing / Client Service
Location: Mirpur 10 & Mirpur 14, Dhaka

🔔 Final Note

আপনি যদি একজন fresh graduate, student, অথবা career-focused young professional হন—
এবং যদি আপনি English-এ confident, night shift-এ willing, এবং growth-oriented হন—

👉 This job is PERFECT for you.

📢 Apply today & start your international career journey with Synergy Solutions Ltd.!

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